What a Contract is and where to find the signed contract
The PDF that the candidate and the HR manager sign digitally through the e-signature provider; where to see the signed contract.
Updated on Oct 12, 2026
A Contract is the document the candidate signs digitally to formalize the hire. If required, the HR manager signs too.
Where to find it: Pre-onboarding → Contracts
What a contract is made of
- A PDF document that you upload.
- Fields that are filled in with the candidate's data or with data you enter.
- The candidate's fields come from the form. The form is created automatically.
- You fill in the recruiter's fields before sending.
- At least one Signature field for each signer.
Who signs
- Contact: the candidate.
- HR manager: also signs if you turn on HR manager signature.
- The Signing mode can be Sequential or Parallel. See How to choose who signs the contract and in what order.
Contract statuses
Draft, Ready, Deleted. Each card shows the File name, the number of fields and the linked form.
The signature provider
- Signing goes through an e-signature provider, such as DocuSeal or YouSign.
- The Klaaryo team connects the provider, based on your company's choice. With YouSign, Klaaryo connects to the YouSign workspace your company already has. With DocuSeal you don't need a workspace: if you don't have your own account, documents are signed with the Shared Klaaryo account. You can see the connected provider in Settings → Integrations → E-signature.
- You can require an identity check before signing: see Two-factor authentication (2FA) in How to choose who signs the contract and in what order.
Where to find the signed contract
- In Inbox: in the collection conversation, in the Participants signing status box. Click View contract.
- In the collection details: click View conversation on the candidate's row.
The candidate's status changes to Offer signed and the collection shows Collection completed.
Good to know
- If you delete a contract linked to a form, the form is deleted too.
Common issues
How do I change signature provider? The Klaaryo team connects and changes the provider. Write to the support chat and say which provider you want to use.
Related articles
- How to start a collection manually for a candidateAdd a contact to a collection with Add contacts, manually or from a file, or start it from the interview outcome.
- What a Form is and how the candidate fills it inThe form the candidate receives on WhatsApp to send the data needed for the contract. What they see and what happens after they submit it.
- What a document Collection isThe pre-onboarding flow that sends the candidate a form, a contract to sign, or both via WhatsApp.
- How to create a ContractUpload the PDF, write the sending message, assign fields and signatures; the candidate form is created automatically.
- How to create a FormCreate an onboarding form: sending message, fields linked to the contract and additional fields.
- How to create a document CollectionCreate a new collection in four steps: information, objectives, resources (form and contract) and activation.
- How to track participants in a collection's detailsThe Participants tab of a collection: candidate statuses (form sent, waiting for approval, offer signed…), filters and actions.
- How the candidate signs the contractWhat the candidate sees: WhatsApp message with link, 2FA check if required, digital signature and confirmation.