ATS integration
ATS connection: sync, statuses and settings.
If your company uses an ATS connected to Klaaryo, this is where you learn how sync works. The video tours the integration settings; the articles explain each section and the most common issues.
9 articles
- What you'll find in the ATS integration settingsWhere the integration page opens, what each section contains, what you can change yourself and what the Klaaryo team sets up.
- When and how campaigns and candidates are syncedSync times and days, Resync now, what gets realigned at every sync and what happens when a campaign closes in the ATS.
- Map Klaaryo statuses to ATS statusesConnect each Klaaryo status to a status in your ATS, refresh the list of statuses and add the missing ones by hand.
- Default values for campaigns and candidatesLanguage, author, collaborators and interview mode of campaigns imported from the ATS, and phone prefix and type of candidates.
- Applicant and prospect: the flow starting statusWhich ATS statuses start the flow for people who applied and the one for people to re-contact.
- Choose which campaigns to syncFilter ATS campaigns with keywords in the title, description or tags, by campaign status and, with nCore, by nodes and hiring manager.
- Which applications to import: period, start date and reference dateImport only recent applications, from a certain date, and choose which ATS date counts as the application date.
- Read the sync historyWhat the rows in the history mean, what to do if a sync is Failed or Timeout, and the ATS usage limits.
- Common issues with the ATS integrationThe most frequent questions about candidates who don't come in, statuses that don't update and campaigns that aren't aligned between the ATS and Klaaryo.
